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FAQ 1. What is included in the rent? 1. What utilities do I have to pay? 2. What are the requirements to be approved to move-in? 3. Do I need a guarantor? 4. Is there an application fee? 5. How far in advance do you know what apartments are available? 6. Is there a waiting list? 7. Do I have to sign another lease after the first year? 8. What is the lease term? 9. What happens if I break the lease? 10. What is the square footage of the apartments? 11. Can I view an apartment/model? 12. What is EFT (Electronic Funds Transfer)? 13. Do you have 24-hour maintenance? 14. How is your maintenance response? 15. Is Colony Square a quiet community? 16. Are pets allowed? 17. Are the buildings secured? 18. Are you near the busline? 19. Do I need a sticker for parking? 20. In what school district is Colony Square located? 1. What is included in the rent? Our rent includes heat, gas, water, sewer & trash. Our residents pay only for electricity. Click here to see our list of amenities. 1. What utilities do I have to pay?Colony Square purchases electricty, gas & water in bulk quantities and is able to pass the savings on to our residents. There is a utility budget which covers the cost for heat, gas, water, sewer & trash service. The utility budget is only $85/month for the first person and just $25/month for each additional person. These rates are GUARANTEED and will not change during the term of your lease. At Colony Square, you don't have to worry about paying a volatile winter gas bill. Your rate is locked. The only utility you pay outside of the utility budget is for apartment electricity. 2. What are the requirements to be approved to move-in?1. A good credit history (1+ years of on-time payments, no collections, no bankruptcy, no negative public records, etc.) AND 2. A good rental history (1+ years of on-time payments, no noise complaints, no lease violations, no evictions, etc.) Please see a leasing agent for further information. 3. Do I need a guarantor?A guarantor is required when an applicant does not have sufficient credit or rental histories. (Except in the case of a negative credit or rental history. Negative histories disqualify the applicant.) A guarantor must have 5+ years of good credit history. 4. Is there an application fee?No fee! And it usually takes just a couple of days (excluding weekends/holidays) to process an application. 5. How far in advance do you know what apartments are available?We suggest contacting us 5-6 weeks before the earliest date you are able to move to learn our availability. Please feel free to contact us anytime, though, to visit our community, view the model, check out the floor plans and learn more about us. We also offer an Agreement-to-Lease Program which guarantees availability for the June-September time period. Please speak to a Leasing Agent for details. 6. Is there a waiting list?Apartments are rented on a first-come, first-served basis. However, we do offer an Agreement-to-Lease (ATL) program which guarantees availability for the June-September time period. With ATL you pay a $200 holding fee which converts to part of the $300 security deposit when you sign the lease. We also keep a list of applications on file of people interested in moving in, but there is no priority given to applications on file. We ask that each applicant contact us 5-6 weeks before the earliest date they are able to move to learn about our availability. Please speak to a Leasing Agent to learn more. 7. Do I have to sign another lease after the first year?You will normally be contacted before your lease expires with a renewal offer. The lease is written to be month to month after the initial term if neither of us initiate any type of change. 8. What is the lease term?It depends on what time of year you move in. We normally don't sign a lease with an ending date outside of the summer months. Please speak to a Leasing Agent for details or with any questions. 9. What happens if I break the lease?Youd be responsible for rent until the apartment is re-rented or until your lease would have expired, whichever comes first. There are other charges for re-painting, cleaning, and our efforts to re-rent the apartment. Please see a leasing agent for further information. 10. What is the square footage of the apartments?Click here for 1 BR Absolutely. Just come in during office hours and well be happy to show you around. If our office hours arent convenient to your schedule, please give us a call and well try to arrange an appointment for you. 12. What is EFT (Electronic Funds Transfer)?EFT is the electronic payment of rent from your Visa, MasterCard or checking account. Residents have paid using this method since 1983. You don't have to write, mail or drop off a check. Rent is electronically paid on the 3rd of each month and appears on your bank statement as "Colony Square Apartments, LLC" along with the amount of your rent. No hassle and no worrying about getting it to the office on time. It's always on time. 13. Do you have 24-hour maintenance?We have 24-hour emergency maintenance. A member of our staff carries the emergency pager at all times. (Routine maintenance is handled via maintenance slips submitted to us by our residents and is performed during normal business hours on weekdays between 9-5). 14. How is your maintenance response?Excellent. Many, many residents comment favorably on the promptness of our maintenance service. 15. Is Colony Square a quiet community?Yes. We provide a quiet, civilized atmosphere for our residents. Applicants are required to sign our noise policy form along with the Rental Agreement. (Click here to review our noise policy). Also, sound (and fire) protection is provided by 8-inch concrete block walls between apartments and 1 ½-inch foam concrete floors on the floors above the ground floor. 16. Are pets allowed?No pets, except for fish. (Or a bird if it is not disturbing to neighbors.) 17. Are the buildings secured?While most of the doors require a key to enter, some do not. Colony Square does not provide security. 18. Are you near the busline?Yes. There is a COTA bus stop near the corner of Riverview Drive and Olentangy River Road. 19. Do I need a sticker for parking?No. We have our own, large parking lot with spaces available on a first-come first-served basis. 20. In what school district is Colony Square located?Columbus City Schools. | |||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
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